SHANGUAN provides the customers with total,rapid, active,and timely star service in before-sales,in-sales and after-sales.

 1•  Before-sales
1.1 visit our website www.021sg.com to get relative information.
1.2 contact Longyang sale dept. or the agent at your local by tel., fax or email(crusher@yeah.net) to get details
1.3 offer you more details and technical scheme for your reference and confirmation within short time after the contact.
1.4 arrange the client to take a look at the products used around on the scene.
1.5 assist the client with reconnaissance, design, rebuild scheme and make feasible report.

2•  In-sales
2.1 sign the contract with agents or SHANGUAN.
2.2 ensure the delivery, offer graphic layout and foundation drawings, and solve the technical problems during the construction in time.
2.3 acting consign. Send technicians to assist in installation, adjustment and training the operator on the scene until the client feels satisfied.
2.4 offer sample regulations on the mine for reference.

3•  After-sales
3.1 keep in touch with the clients to ensure the normal operation of the equipments.
3.2 for any troubles aroused under warranty, Longyang will offer solutions within 24 hours and send technician to reach the site ASAP if needed.
3.3ensure timely wearing parts supply.
3.4 offer lifelong service to Longyang clients.
3.5 special number for after-sales service: +86-21-68221277